ICICIdirect.com: Unfair System Requirements

The Front Page of ICICIDirect.com Website

I have an account with ICICIdirect.com website for doing online trading. But many times their website doesn’t work smoothly with web browsers available in the GNU/Linux operating system. Whenever I find out such glitches, I report it to their customer service. Most of the time I would be getting some canned response asking me to “upgrade” my system to meet their minimum system requirements. And what is their minimum system requirement? From their website (check the above screenshot),

Minimum Browser Requirement: You must have Internet Explorer 5.5 & above or Netscape Communicator 4.7 & above.

I have many times asked their support team to look into the AnyBrowser campaign, but so far nothing has happened. Their front page still displays the above minimum system requirements.

Anyone who slaps a ‘this page is best viewed with Browser X’ label on a Web page appears to be yearning for the bad old days, before the Web, when you had very little chance of reading a document written on another computer, another word processor, or another network.

That was said by Tim Berners Lee more than a decade ago!

I always use GNU/Linux operating system. And I would like to see ICICIdirect.com work smoothly with the browsers of my favourite operating system. Towards that end, I keep sending them feedback regarding this issue. If you were inconvenienced by ICICIdirect.com because of their unfair minimum system requirements, please send their customer support an e-mail saying so. If enough people complain, I am sure ICICIdirect.com will respond. In the past I always found them to be responsive to customer complaints and requests.

28 Responses to “ICICIdirect.com: Unfair System Requirements”

  1. kunal Says:

    anna, they seem to find it hard to keep their own website up and running . And you are looking to have them support the AnyBrowser Campaign.

    Get real ! I dont think that this has been their top priority. as a matter of fact, I am confused at their top priority coz their website is beginning to suck dfay by day.

  2. Bhaumik nayak Says:

    PLS Contrect me “9825396793” Not open http://www.icicidirect .com internet setting problem PLS PLS PLS

  3. chandra prakash Says:

    ICICIdirect.com site is not open when market peak time.
    Thankyou,
    chandra prakash.

  4. Sanm23 Says:

    I am really sick of ICICIdirect.com , the most unreliable site. It will go busy when you need it the most. If see a good rate , you wont be able to buy. If the markets panic you wont be able to sell.

    Recently, I tried to buy RELPOW at a market prevailing price of 405 , the order went into queue and would u believe i got the trade at 443 per share. This is pathetic !!!

    I am so pissed off that I have opened a blog http://icicidirectwebsite.blogspot.com to share my experiences , please add your experiences as well. I really want to know if some body is happy with some other online portal and i can shift all my holdings to another website.

  5. REGGIE Says:

    one of the most foolish website is icicidirect.com it will not work when it is most needed hence the poor trader is left to the mercy of unqualifed professionals who are only intrested in there brokege only god can help icicidirect.com traders

  6. Sunil S Kulkarni Says:

    i also experienced such problems in the past. Since 15 days or so i am not able to open this web site.

  7. sameer Says:

    hi all ,

    srry to use desi language but its very gud for this desi worst site ……..
    duniya mai sabase madar chod site ka award agar kisi ko milana chahiye to wo hai icicidirect …….. icicidirect se roj client nikal rahe hai tum q abhi tqk bethe ho yar ……….. ise chod sare brokerage acche hai . usi mai jao ………….. ho sake to jate jate inake customer care aur manager ko khub gali bako jisase man shant ho ……………………

  8. Jagdish Kumar Says:

    ICICIdirect.com is most unreliable site during peak trading hours. page is not opening or you will stuck while placing buy or sell order.

  9. indian Says:

    icicidirect …… mother fuckers

  10. Ajay Ray Says:

    ICICI Direct is one of the most stupid and unreliable site I ever experienced. They charge so heavily but thier customer service is the worst.

  11. nalin tolia Says:

    past 20 days not able to login.On clicking at login the page does not open.any solutions?
    Same is the case with Icicibank.com.Site not opening

  12. joe Says:

    they play the market. when you place a buy, they only do it after ascertaining that they can sell it to you on a profit. not on the transaction fee alone as they are expected to do. i have had such betrayal-of-faith experiences with other icici services, home loans and personal loans. Since I have on record a transaction where their agent systematically deducted money from my account every month under the guise of deducting a loan emi. I got them to refund the amount and with that transaction history I have silenced them whenever i have had the time to argue on issues i have faced later. but the problem is i have not had the time to follow up and go all the way. they get away with that. not for long though. JOE

  13. SAKET HAZARI Says:

    HAI BRO’S…………….. BOSS YE TO KAI BAR MAINE BHI NOTICE KIYA KI AGER MARKET PLUS MAIN JA RAHA HAI.. AUR PROFIT KAMENE KA CHANCE HI TO .SALI ICICIDIRECT KA SERVER DODN HO JAYAGA???????? MUJHE TO LAGTA HI YE SATTA MARKET JAISA KARTI HI, YA TO INKO COMPANEY SE KAMISAN MILTA COMPANEY KE SIDE M SODA KARENE KA……. THINK ABOUT????????????????????????? SABHI BROKER COMANEY7 KE YAHE HALL HAI , JAI TO KAHA JAI BOSS????

  14. ramakrishna Says:

    i am unabale to do the tradeing. web not supporting it says invalid user ID and Password.once login again back to main login page.
    pls give the solutations .immediatley.

    Thanx/
    RAmakrishna

  15. ramakrishna Says:

    i am unabale to do the tradeing. web not supporting it says invalid user ID and Password.once login again back to main login page.
    pls give the solutations .immediatley.

    Thanx/
    RAmakrishna

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